FAQ
Within Brisbane
We have a private showroom in St Lucia, Brisbane, open by appointment 10am to 7pm
7 days a week.
Short notice is welcome, just give us a call to see if we are available.
We encourage you to visit and inspect our stock before you commit to a purchase. Photographs don’t do the specimens justice. Please contact us before you visit, to ensure we are available to meet you.
​
You can collect your purchases in person to avoid delivery fees. Simply select the pickup option when processing your purchase through this website.
​
Australia Wide Shipping
$15 postage to anywhere in Australia for orders under $250.
Free shipping for all orders over $250! This will be automatically be updated in your cart when you pay.
Worldwide Shipping
We do offer shipping to almost anywhere in the world. Contact us if you are outside of Australia for shipping quotes.
What You See is What You Get
We photograph and list most items individually, so that you can see exactly what you are purchasing. All items with a # number over #500 have been individually photographed.
# Numbers
We use # numbers (e.g., #1328) like barcodes so we can quickly identify items, and ensure that you receive the exact item you have chosen.
Popular Items (#100 - #500)
With thousands of items available, it is not feasible to photograph all items individually. So, for categories in which the individual items look similar (e.g., tumbled stones, small crystals or similar looking items), we have photographed an example item, and you will be sent a similar piece when you order these. If you want to see the exact item you are ordering, let us know and we will take some photographs just for you. These items that have not been individually photographed are numbered between #100 and #500
Wholesale Options
We have wholesale options available for resellers. Contact us for more information.
​
Questions
Please call, text, email or send a message through the contact tab if you have any questions.
​